Legal notices

Data Protection

Your trust is important to us. The Commerzbank AG takes the protection of your personal data very seriously and complies with the data protection regulations. Personal data is collected, processed and used only when the person concerned has given their consent, when the data is necessary for the conclusion of a contract or when a law permits or prescribes the collection, processing or use of the data.

Data processing on the websites

Personal data is collected to the extent that is technically necessary. Under no circumstances is the data forwarded to third parties without the consent of those concerned. The following statements give you an overview of how the Commerzbank AG guarantees this protection and also an overview of the type of data that is collected, processed or used on the websites and to which purpose.

Recording

The Commerzbank AG automatically collects and stores some of the information usually transferred by the browser in their server log files, so far as your browser makes this data available. This data cannot be connected with specific persons by the Commerzbank AG. This data is not combined with other data sources.

Cookies

Our websites occasionally use cookies when you visit them. Cookies are text files which are filed on your computer and saved by your browser. The purpose of these is to make our service and offer user-friendly, effective and safe. Passwords are not deposited in cookies. Most of the cookies we use are so-called session cookies. They are automatically reset as soon as you log out. After you have ended the session by closing your browser, the cookie is saved for a certain amount of time and is subsequently overwritten or deleted by the client (e.g. your PC, your Tablet). Our cookies do not cause damage to your computer and contain no viruses.

We also occasionally use cookies to measure success and optimize our advertising campaigns. We use the conversion tracking of Adform Germany GmbH ("Adform"). The cookie is set as soon as you are in contact with an ad-served Commerzbank advertising medium (e.g. advertising banner). The cookie contains an advertising ID and is created with a validity of 60 days. There are no features (for example, full IP address, first name, last name, address, e-mail address) that can be used to personally identify you. However, by means of the advertising ID, we can see which advertisements have attracted you to Commerzbank. Commerzbank AG does not merge the advertising ID with personal data.

Users who do not want to participate in conversion tracking can disable Adform's cookie through their browser at http://site.adform.com/privacy-policy/en.

Webtracking

On our Internet pages, data is collected and stored in an anonymous form for optimization purposes only by means of web controlling technologies. From this data, user profiles are created under a pseudonym. Cookies can also be used for this purpose, but the data is only collected and stored in pseudonyms. The data are not used to personally identify the visitor of this website and they are not merged with data about the bearer of the pseudonym. You have the option to configure your browser so that you are informed as soon as cookies are placed and then reject them. In addition, you can prevent the installation of cookies by setting your web browser accordingly. It is possible that not all functions of this website can be used to their full extent. No personal data will be stored. An IP address of the user is made unrecognizable and does not allow any conclusions to be drawn about the visitors of this website.

Collection, processing and use of personal data

So that we can send you the publications or newsletters presented on the website that you ordered, we request your name, your address and your email address by means of an order form. This data is stored and used solely for the purpose of sending you the desired information. It is not forwarded or passed on to third parties. By entering your data (name, address, email address) in the form, you give us your consent to store and to use the data to send you the information. The personal data you enter to receive the newsletter is stored until you cancel the subscription.

Sending e-mails to interested parties (non-customers)

If your e-mail provider supports Transport Layer Security (TLS), the e-mail communication is encrypted. Commerzbank AG generally sends e-mails via mailserver from Germany. The advertising and the sending of newsletters for interested parties (non-customers) from the private and business customer segment can also take place via mailserver from the USA. For this, however, the explicit consent is always obtained from the interested party in advance. This e-mail service provider is compliant with the requirements of the EU Data Protection Directive (95/46/EC).

Right to data and further information

You have the right to receive information on the data stored about your person, the recipients thereof and the purpose of the data processing. Furthermore, we are available to answer your questions about the collection, processing and use of your personal data. Should you require information that this declaration of data protection cannot provide or should you desire further information regarding a certain point, please contact the Commerzbank AG data protection supervisor. You can find the Commerzbank address in the imprint.

© Commerzbank AG